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Client Services
CLIENT SERVICES, RETURNS, & PRODUCT SUPPORT
Priority Care
At FUR & FABEL, we are committed to delivering an exceptional service experience.
PRIORITY CARE is our dedicated client and product support service, designed to support you through the life of your product. Our U.S.-based team can assist with orders, product details, and care instructions. Standard inquiries are answered within 1-5 business days.
For refund eligibility, please refer to our Refund Policy. Please note there is a $30 Sanitation Fee that will be applied to ALL pet carrier returns. To initiate a return, please send us a message.
Email us or use the form on this page to be contacted by a member of our team.
NEED HELP? EMAIL US.
Our helpful support team is available 7 days a week. For corporate, press, or media inquiries please email: pr@furandfabel.com
How can we help?
